Research

The Institute has the only dedicated public management research resource nationally. We offer a comprehensive and tailored research service aimed at helping organisations perform to their maximum capability.

We deliver applied research on a commission basis. We work closely with our clients identifying problems. Together, we develop approaches to tackling these issues. Through working together with our clients and feeding our findings back to them, we help them achieve informed solutions. Quality research contributes directly to quality management practices. The emphasis is on dialogue and action. Our research aims to make a difference. Our research is focused on building organisations' capabilities in the following critical areas:

• Implementing strategic management practices and procedures
• Measuring and evaluating performance
• Delivering quality public services
• Managing both human and financial resources effectively
• Devolving power and decentralising operations

Our main research interests lie in:

• E-Government
• Organisational Innovation
• Strategic Management and Planning
• Service and Business Planning
• Programme and Policy Evaluation
• Performance Measurement
• Improving Service Delivery
• Human Resource Management
• Equality of Opportunity
• Partnership
• Management of Cross-Cutting Issues
• Governance and Accountability