Public sector organisations have a central and value status in society given the unique and wide range of services they provide. Whilst they are expected to deliver such services in a responsive and effective manner, public service organisations are also supposed to demonstrate they uphold, at all times, the values of integrity, honesty and fairness that are essential parts of the public sector ethos. In order to ensure their continued earning of public trust, these organisations need indeed to maintain good governance practices and embed such culture of integrity into their operations. It is accepted that culture shapes long-term thinking and behaviour in organisations and encourages behaviours that support (or impede) the achievement of objectives. The challenge faced by public sector organisations is how to nurture a culture that promotes a behaviour consistent with organisational objectives and the overall public sector ethos.
This half-day course aims to provide concrete guidance to assist staff of Departments, State Bodies, Local Authorities and also Not-For-Profit organisations and Charities involved in the delivery of public services, in understanding the key challenges of embedding an appropriate culture and behaviour into the operation of their organisation.