+353 1 240 3600 | information@ipa.ie
The aim of this programme is to provide Clerical Officers with an opportunity to further develop the core competencies required so that they can contribute effectively in their role and support senior staff in achieving organisational goals. Participants will acquire insights, techniques, and tools to strengthen their confidence in dealing with a variety of situations. They will learn about their personal working and communication style and its impact on others and get practical tips on planning and organising work, including working remotely.
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This Clerical Officer programme will be delivered over one day from 10:00am - 4:30pm and with a number of short breaks throughout the day. It will be facilitated by a subject matter expert and offer in person or online as outlined below. In person training will take place at the Institute of Public Administration, Ballsbridge, Dublin D04 TC62.
Scheduled Dates:
Please note that as this is an interactive programme of training with an emphasis on engagement and skill building, we limit the size of the group. If you wish to book places for a number of staff from a single organisation, we recommend that you contact training@ipa.ie in the first instance, as a tailored programme may be more suitable.
Fee: The cost of this one day course is €405 per person.
Individuals who are paying for themselves must pay in full by credit card at the time of booking.
Booking: Bookings must be received in writing using a booking form or the online booking option (see below).
All bookings will be confirmed via email. Please send completed booking forms to:
Central Bookings Office Institute of Public Administration 57-61 Lansdowne Road, Dublin D04 TC62 Tel: (01) 240 3666 | Fax: (01) 668 9135 Email: training@ipa.ie
All IPA courses are subject to minimum participant numbers.
Cancellation Policy: Please note, that in the event of a cancellation less than 48 working hours before the commencement of a course, a 15% cancellation fee will be charged. Cancellation fee will also apply to non-arrivals on the day.
The Institute also delivers programmes for the following grades:
Executive Officer Programme
Higher Executive Officer Programme
Assistant Principal Officer Programme
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This course is for Clerical Officers working in Government Departments, Offices and State Agencies.
Upon completion of the Clerical Officer programme, participants will:
The Clerical Officer programme will cover the following areas:
The Clerical Officer programme can be tailored to the specific requirements your organisation and delivered on an in-house basis at a negotiated rate. Please email training@ipa.ie. One of our Training team will then be in contact to determine your specific training requirements and provide you with a quotation.
This course will be delivered by members of our Leadership and Management Training Team: Susan Hawkins and Georgina McElwee.
Please select if you are booking as an individual or on behalf of an organisation
Please contact the IPA directly by ringing 01 240 3600 or by emailing trainig@ipa.ie
Individuals booking onto IPA Training courses, are required to pay in full at the time of booking.
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