Management Development

Data protection compliance is a key duty of all organisations, public and private, which handle personal data. As well as the legal and regulatory impact of a serious data protection incident, the harm to trust, brand and reputation can be literally incalculable. The EU General Data Protection Regulation (GDPR) came into effect on 25 May 2018 and creates significant new obligations, as well as massively increased financial penalties – up to €20m or 4% of global turnover. This Certificate in GDPR and Data Protection course will give you a clear understanding of your organisation’s main data protection obligations under current legislation and the GDPR, and how to ensure your compliance.

This two-day Social Media Strategies course has been designed specifically for staff in the Irish Public Sector with the objective of significantly improving communication and engagement with citizens by enabling staff to plan, develop and manage effective social media strategies that meet the needs of their clients.

The course is led by an experienced social media practitioner and is designed for staff responsible for the oversight and/or development of social media programmes. Participants will learn from a mix of presentations, critical reviews, reflective learning and practical exercises and will also produce a social media framework for their organisations.

This two-day Administrative Law programme has been developed for civil servants and staff working in public sector agencies, offices and local authorities. The course will introduce participants to the core principles and legal rules that govern judicial review and the legal process involved in administrative law. It will also examine specific instances in which judicial review arises, with an emphasis on how litigation can avoided.

This one-day Administrative Law Refresher training course is aimed at those who already have a foundation or working knowledge of administrative law and wish to revisit the principles and procedure of judicial review.  The course will examine, in detail, recent updates and case law that have expanded the traditional principles of administrative law.  

Courtroom Skills is a one-day intenstive training course that is ideal for anyone who may be expected to give evidence in court in a professional capacity. Participants will learn about effective courtroom presentation and communication skills. Particular focus is placed on confidence building and assertive communication. Participants will have an opportunity to be examined in chief and cross-examined on a sample-case and receive one to one feedback. 

With the increasing emphasis in the public sector on information, organisations need excellent communicators who are capable of delivering their messages clearly and persuasively. Clear, concise writing plays a central role in the work of the organisation. Staff sometimes find writing difficult and challenging in this communication process. This course aims to develop and enhance participants’ writing skills and to cover the core elements of writing.

Freedom of Information for Decision Makers is an intensive one-day course for people charged with making decisions in relation to applications for information under the Freedom of Information Act 2014, which was enacted on 14 October 2014.  Reference will also be made where appropriate to the repealed FOI legislation (1997 and 2003) and to Data Protection legislation and obligations under it regarding Personal Data.  The purpose of this course is to bring participants through the different Parts (1-7) of the new Freedom of Information legislation and to explore with them the implications for their organisations. 

The two-day Managing and Developing People programme will help participants gain an understanding of the responsibilities of managing and supervising others and will focus on key skills of people management. This will be of benefit to supervisors and line managers at any level who wish to acquire the skills of effective day-to-day people management.

Data protection is a key duty of all organisations, public and private, which handle personal data and personal sensitive data. As well as the legal and regulatory impact of a serious data protection incident, the harm to trust, brand and reputation can be significant.

This one-day course will give you a clear understanding of your organisation’s main data protection obligations and the GDPR, and how to ensure your organisation’s compliance.  It is aimed at staff who have responsibility for managing data and have a critical role in ensuring the organisation is compliant in its obligations under the GDPR but who do not necessarily work in the role of Data Protection Officer (DPO).

Managing Meetings is a one-day workshop that aims to take the pain out of meetings and to introduce staff to the principles and techniques involved. Meetings are an important and integrated part of organisational communication consultation, debate and decision-making. Organisations need effective meetings but these do not happen without correct procedures, preparation and planning. The workshop is highly participative and will focus on providing an opportunity to participants to practise the skills needed to chair/or contribute effectively to meetings.