Online Courses

The aim of the Assistant Principal Programme is to support individual and collective leadership capacity in public sector organisations and to support Assistant Principals (APs) in meeting the challenges of delivering and adapting to change, while maintaining performance and service quality standards.

The aim of the Higher Executive Officer (HEO) programme is to further participants’ development as middle managers to enable them to manage their own and others’ work to a high standard and thus contribute to the achievement of their organisation’s priorities. This Specialist-Led online course will cover the key competency areas of managing change, influencing and persuading, staff management, work organisation and performance management. This programme is designed for staff at Higher Executive Officer level in Government Departments, Offices and State Agencies.

The aim of this programme is to provide Clerical Officers with an opportunity to further develop the core competencies required so that they can contribute effectively in their role and support senior staff in achieving organisational goals. Participants will acquire insights, techniques, and tools to strengthen their confidence in dealing with a variety of situations. They will learn about their personal working and communication style and its impact on others and get practical tips on planning and organising work,  including working remotely.

The aim of this Executive Officer programme is to provide an opportunity for staff at Executive Officer level, whose role is part operational and part management, to further develop the competencies required to enable them to successfully undertake their functions at junior management level.  

In many organisations the accountability and responsibility for budget management and control has been cascaded down to individual departments, budget centres and to individual budget-holders. This creates a need for those with the responsibility for these areas to understand the financial arrangements, the process of budgetary preparation, costing systems and budgetary control reports and documents available to assist in managing the budgets.  This intensive online course is designed to provide key insights and understandings for accountable budget-holders and those who support them in fulfilling this key role.

This Mediation Skills for Managers training programme is designed to give participants an understanding of conflict and different approaches to managing conflict, awareness of their own style, where mediation sits within the range of alternative dispute resolution approaches, an introduction to the theory and practice of mediation as well as an understanding of the mediation model and relevant skills.  

Periodic Critical Review for Non-Commercial State Bodies is a two hour specialist-led online course.  It will address the principle, rational and purpose underpinning Period Critical Reviews (PCRs), the role of State Bodies and Agencies and their interaction with parent and central Departments in the conduct of PCRs; approaches, guiding principles and methodologies for PCRs and key documentation and report required.

Strategy Development and Review for State Bodies and Public Sector Organisations is a two hour specialist-led online course which will provide participants with an understanding of strategy in a Public Sector context and what a 'good' strategy looks like.  The course will address key developments, happening at national level, in respect of performance reporting and their implications for state and public bodies. It will also consider how a governing body or Board can ensure that it affords appropriate time and attention to strategy and strategic issues as part of it's business.

A robust system of recording transactions is the means by which we can ensure that all financial data is captured and that the final accounts can be relied upon and fully reflect all that has happened in any organisation. Double entry bookkeeping is a widely used system of recording transactions and provides the basis for many IT based accounting systems.  The Accounting Fundamentals course will examine in detail the whole bookkeeping process from the beginning of a transaction through to the preparation of a trial balance and will consider journals and corrections. It will also consider how the bookkeeping process sits within an accrual accounting or cash reporting framework.  This is a Specialist-Led Online Course that is designed for those who need a working knowledge of the principles of the double entry bookkeeping system.

Accounting for Civil Service and Vote Funded Bodies is a one-day interactive course that will provide a greater understanding of and familiarity with the various elements of Central Government Accounting and its role within the financial management systems.