Human Resource Management

Maintaining healthy employee relations in an organisation is a pre-requisite for organisational success. Employee relations generally deal with avoiding and resolving issues concerning individuals which might arise out of or influence the work situation.

Despite the importance of strong and healthy employee relations, there are circumstances when employee and management relations are hampered. Such circumstances can arise when:

  • Employees perceive that their expectations have not been met by the organisation or management thus giving rise to “grievance” issues;
  • Management have concerns that employees have not adhered to accepted norms of conduct, behaviour or performance in the workplace thus giving rise to “disciplinary” issues.

This one day workshop is designed for HR Practitioners and Line Managers to equip them with the knowledge, skill and techniques required to effectively manage grievance and discipline issues and conduct grievance and discipline conversations in the workplace.

Grievance and Discipline Management

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Key Facts

Commences

10 October 2017

Application Deadline

October 2017 Bookings for this course close one week in advance of start date.

Duration

One Day

Fees & Enrolment

Fee: The fee for this one day course is €405 per person for Corporate Members of the IPA and €450 for others.  Fee includes a light lunch and refreshments.  

Booking: Bookings must be received in writing using a booking form or the online booking option (see below).

All bookings will be confirmed via email. Please send completed booking forms to:

Central Bookings Office
Institute of Public Administration
57-61 Lansdowne Road, Dublin D04 TC62
Tel: (01) 240 3666 | Fax: (01) 668 9135
Email: training@ipa.ie

All IPA courses are subject to minimum participant numbers and bookings will typically close one week prior to the course start date.

Cancellation Policy: Please note, that in the event of a cancellation less than 48 working hours before the commencement of a course, a 15% cancellation fee will be charged.  Cancellation fee will also apply to non-arrivals on the day.

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The Programme

Maintaining healthy employee relations in an organisation is a pre-requisite for organisational success. Employee relations generally deal with avoiding and resolving issues concerning individuals which might arise out of or influence the work situation.

Despite the importance of strong and healthy employee relations, there are circumstances when employee and management relations are hampered. Such circumstances can arise when:

  • Employees perceive that their expectations have not been met by the organisation or management thus giving rise to “grievance” issues;
  • Management have concerns that employees have not adhered to accepted norms of conduct, behaviour or performance in the workplace thus giving rise to “disciplinary” issues.

This one day workshop is designed for HR Practitioners and Line Managers to equip them with the knowledge, skill and techniques required to effectively manage grievance and discipline issues and conduct grievance and discipline conversations in the workplace.

Learning Outcomes

On completion of this workshop participants will have:

  • A knowledge and understanding of the law and codes of practice relating to grievance and disciplinary matters.
  • A guide to effective preparation, planning and conduct of grievance and discipline meetings.
  • Acquired and practiced the key skills required in order to effectively conduct grievance and discipline conversations.
Course Content

The Grievance and Discipline Management workshop will cover the following areas:

  • The law and codes of practice relating to grievance and discipline;
  • The essential elements of the grievance procedure;
  • The common causes of workplace grievances;
  • Preparation, planning and conducting the grievance meeting;
  • The essential elements of the discipline procedure;
  • Managing performance and the common causes of indiscipline;
  • When and how to invoke the disciplinary procedure;
  • Preparation, planning and conducting the discipline meeting;
  • Maintaining records of the procedure.

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