Local Government

Anti-social behaviour has become an all too real issue in recent years with many local authorities and their staff having to learn how to deal effectively with difficult problems arising within their housing stock; this in addition to their daily duties.

Anti-social problems can range from neighbour disputes to drug dealing - highlight the myriad of issues presenting themselves at the local authorities throughout the country.  It is imperative that they are dealt with effectively to prevent difficulties escalating.

This course is offered as part of the National Housing Training & Development Programme [NHTDP].  See NHTDP details here.

Dealing with Anti-Social Behaviour

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Key Facts

Course Dates and Venues are as follows:

28 & 29 September 2017 (Tullamore Court Hotel)

16 & 17 November 2017 (Clayton Hotel Galway, Ballybrit, Galway).

The course will take place from 9:30am to 5:00pm on day one and will finish at lunchtime on day two.  Day two will focus on case studies.

Commences

28-29 September 2017 | 16-17 November 2017

Application Deadline

September 2017 Bookings for this course close one week in advance of start date.

Duration

1.5 Days

Accreditation

National Housing Training & Development Programme (NHTDP)

Fees & Enrolment

Fee: The cost of this one and a half day course is €320 per person.  Fee includes course materials, lunch and refreshments. 

Booking: Bookings must be received in writing using a booking form or the online booking option (see below).

All bookings will be confirmed via email. Please send completed booking forms to:

Central Bookings Office
Institute of Public Administration
57-61 Lansdowne Road, Dublin D04 TC62
Tel: (01) 240 3666 | Fax: (01) 668 9135
Email: training@ipa.ie

All IPA courses are subject to minimum participant numbers and bookings will typically close one week prior to the course start date.

Cancellation Policy

Please note, that in the event of a cancellation less than 48 working hours before the commencement of a course, a 15% cancellation fee will be charged.  Cancellation fee will also apply to non-arrivals on the day.

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The Programme

Anti-social behaviour has become an all too real issue in recent years with many local authorities and their staff having to learn how to deal effectively with difficult problems arising within their housing stock; this in addition to their daily duties.

Anti-social problems can range from neighbour disputes to drug dealing - highlight the myriad of issues presenting themselves at the local authorities throughout the country.  It is imperative that they are dealt with effectively to prevent difficulties escalating.

This course is offered as part of the National Housing Training & Development Programme .  See NHTDP details here.

Who is this for?

Dealing with Anti-Social Behaviour will be of particular interest to all staff working in the housing sections of Irish local authorities who deal with cases of anti-social behaviour and, in particular:

  • Anti-Social Behaviour Officers
  • Housing Officers
  • Tenant Liaison Officers
  • Estate Based Staff
Learning Outcomes

The aim of the Dealing with Anti-Social Behaviour course is to:

  • introduce delegates to the legislation surrounding anti-social behaviour including the Housing (Miscellaneous Provisions) Acts 1997, 2009 and 2014;
  • take delegates through the complaints system and procedures, investigation of complaints, and case disposal, incorporating recommendations as outlined in the good practice guidelines, Preventing and Combating Anti-Social Behaviour;
  • demonstrate practical examples of tenancy warnings relating to anti-social behaviour and the required content;
  • demonstrate practical examples of a Notice of Intention Possession Application relating to anti-social behaviour and the required content;
  • highlight the proofs and necessary documentation required under the new legislation, in these complex cases;
  • show legislation at work with case studies;
  • highlight basic procedures regarding Evictions.
Course Content

The content of the Dealing with Anti-Social Behaviour course will include:

  • Anti-social behaviour: definition and detailed analysis of the 1997, 2009 and 2014 Acts as well as new Proceedings for Possession of Local Authority Dwellings and Excluding Order procedures.
  • Complaints systems and investigations.
  • Tenancy Warnings, Notice of Intention Possession Applications relating to Anti-Social Behaviour.
  • Proofs for Court.
  • Case Studies.
Assessment

To complete the course, participants will be given an Impact Assessment Test.  This is an online multi-choice test to determine the assimilation of the course information.  It normally takes place about two weeks after the course and can be undertaken a number of times if necessary. 

Course Leader

This course will be delivered by Liam O'Donovan, IPA Associate and Senior Inspector, Dún Laoghaire Rathdown County Council.

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