Preventing arrears is a significant challenge for Local Authority Housing Managers and Staff. This course will look at effective ways of dealing with these problems and at promoting good practice in the area for Rents Section Staff, Revenue Collectors, Estate Based Staff, Counter Staff and any staff member dealing with tenants in arrears. This course is available for online delivery.
This course is offered as part of the Housing Training Network.
Preventing and Combating Rent Arrears
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Delivery Method
This course has been modified for online delivery. The online course will run from 10:00am - 4:00pm. It will be remotely delivered through MS Teams and facilitated by subject matter experts.
Scheduled Date*:
- 18 August 2021
- 17 November 2021
This course can also be delivered in-house for Local Authorities in an online workshop format or face-to-face with participants where appropriate safety measures and social distancing arrangements have been put in place.
Please contact training@ipa.ie for further information.
Commences
18 August 2021 | 17 November 2021
Bookings for this course close one week in advance of start date.
Duration
One Day Online Course
Accreditation
Housing Training Network
Fees & Enrolment
Fee: The cost of this online course is €250 per person.
Booking: Bookings must be received in writing using a booking form or the online booking option (see below).
All bookings will be confirmed via email. Please send completed booking forms to:
Central Bookings Office
Institute of Public Administration
57-61 Lansdowne Road, Dublin D04 TC62
Tel: (01) 240 3666 | Fax: (01) 668 9135
Email: training@ipa.ie
All IPA courses are subject to minimum participant numbers.
Cancellation Policy: Please note, that in the event of a cancellation less than 48 working hours before the commencement of a course, a 15% cancellation fee will be charged. Cancellation fee will also apply to non-arrivals on the day.
Progression
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- The Programme
Preventing arrears is a significant challenge for Local Authority Housing Managers and Staff. This course will look at effective ways of dealing with these problems and at promoting good practice in the area for Rents Section Staff, Revenue Collectors, Estate Based Staff, Counter Staff and any staff member dealing with tenants in arrears. This course is available for online delivery.
This course is offered as part of the Housing Training Network.
- Who is this for?
The Preventing and Combating Rent Arrears course will be of particular interest to all staff working in the Housing and Finance sections of Irish Local Authorities including:
- Rents section staff
- Revenue collectors
- Estate based staff
- Counter staff
- Any staff member dealing with tenants in arrears
- Course Content
The course will typically cover the following topics:
- Rent Schemes
- Understanding the legislation on arrears recovery
- Accounting for and the management of rent collection
- Arrears prevention strategies
- Negotiating effective repayment arrangements
- Monitoring and reviewing repayment arrangements
- Staff Training - Legal & Court Procedures
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