Scenarios and Roleplay Training for Housing Practitioners

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The Programme

Scenarios and Roleplay Training for Housing Practitioners is a one day programme for Official Visitors to a person/s in the person/s home. This includes Local Authority Officers, Officials and Inspectors that must have access to the persons home for official reasons.

Scenarios and Roleplay Training for Housing Practitioners will enable participants to gain:

• awareness in dealing with Unknown / Unknown high level risk when dealing with the public in their own dwellings
• the ability to “assess a position & negate risk” to Visiting Officers
• confidence in dealing with difficult encounters with the public in their own dwellings
• knowledge of effective methods to “get out of a bad situation” when necessary in dealing with a person/s in their own dwelling
• the ability to “diffuse” an escalating risk event associated with Unknown / Unknown high level risk in a person/s own dwelling

It will also provide exposure to Scenarios training that will assist Visiting Officers in negating risks associated visiting a person/s in their own dwelling

Who is this for?

Scenarios and Roleplay Training for Housing Practitioners is for Official Visitors to a person/s in the person/s home. This includes Local Authority Officers, Officials & Inspectors that must have access to the persons home for official reasons i.e. assessment of house conditions, statutory inspections, family overcrowding etc.

Course Content

During the course of the Scenarios and Roleplay Training for Housing Practitioners programme participants will learn how to:

• Develop an Activity Risk Assessment
• Develop protocols for C.R.M.
• Introduce a “Buddy” System
• Continue “on the Job” Personal Safety Training
• Develop an “Interactive Roleplay” Scenarios Training Course

Undertaking the Scenarios Training itself will immerse participants in the different persona risk types, the different types of scenarios and the means to engage with these situations effectively and safely.

Course Leader

This course will be delivered by an IPA Associate Specialist, Enda Hoey.  Enda is Building Inspector and Head of the Inspectorate Unit of Galway County Council.