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Local Government

Scenarios and Roleplay Training for Housing Practitioners is a one day programme for Official Visitors to a person/s in the person/s home. This includes Local Authority Officers, Officials and Inspectors that must have access to the persons home for official reasons.

Scenarios and Roleplay Training for Housing Practitioners will enable participants to gain:

  • awareness in dealing with Unknown / Unknown high level risk when dealing with the public in their own dwellings
  • the ability to “assess a position & negate risk” to Visiting Officers
  • confidence in dealing with difficult encounters with the public in their own dwellings
  • knowledge of effective methods to “get out of a bad situation” when necessary in dealing with a person/s in their own dwelling
  • the ability to “diffuse” an escalating risk event associated with Unknown / Unknown high level risk in a person/s own dwelling

It will also provide exposure to Scenarios training that will assist Visiting Officers in negating risks associated visiting a person/s in their own dwelling

Scenarios and Roleplay Training for Housing Practitioners

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Key Facts

Delivery Method

Scenarios and Roleplay Training for Housing Practitioners is a one day training programme that will commence at 10:00am and finish at 4:00pm.  The programme will be delivered in-person at the IPA and is facilitated by subject matter experts. 

Scheduled date:

  • 29 May 2025

Commences

29 May 2025 Bookings for this course close one week in advance of start date.

Duration

One Day

Accreditation

Housing Training Network

Fees & Enrolment

Fee: The cost of this course is €355 per person.   The fee does not include travel or accommodation which must be booked separately by participants.

Early booking is recommended to secure a place on this course.

Individuals who are paying for themselves must pay in full by credit card at the time of booking. 

Booking: Bookings must be received in writing using the online booking option (see below).

All bookings will be confirmed via email.

For further information, please contact:

Central Bookings Office
Institute of Public Administration
57-61 Lansdowne Road, Dublin D04 TC62
Tel: (01) 240 3666 | Fax: (01) 668 9135
Email: training@ipa.ie

All IPA courses are subject to minimum participant numbers.

Cancellation Policy: Please note, that in the event of a cancellation less than 48 working hours before the commencement of a course, a 15% cancellation fee will be charged.  Cancellation fee will also apply to non-arrivals on the day.

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The Programme

Scenarios and Roleplay Training for Housing Practitioners is a one day programme for Official Visitors to a person/s in the person/s home. This includes Local Authority Officers, Officials and Inspectors that must have access to the persons home for official reasons.

Scenarios and Roleplay Training for Housing Practitioners will enable participants to gain:

  • awareness in dealing with Unknown / Unknown high level risk when dealing with the public in their own dwellings
  • the ability to “assess a position & negate risk” to Visiting Officers
  • confidence in dealing with difficult encounters with the public in their own dwellings
  • knowledge of effective methods to “get out of a bad situation” when necessary in dealing with a person/s in their own dwelling
  • the ability to “diffuse” an escalating risk event associated with Unknown / Unknown high level risk in a person/s own dwelling

It will also provide exposure to Scenarios training that will assist Visiting Officers in negating risks associated visiting a person/s in their own dwelling

Who is this for?

Scenarios and Roleplay Training for Housing Practitioners is for Official Visitors to a person/s in the person/s home. This includes Local Authority Officers, Officials & Inspectors that must have access to the persons home for official reasons i.e. assessment of house conditions, statutory inspections, family overcrowding etc.

Course Content

During the course of the Scenarios and Roleplay Training for Housing Practitioners programme participants will learn how to:

  • Develop an Activity Risk Assessment
  • Develop protocols for C.R.M.
  • Introduce a “Buddy” System
  • Continue “on the Job” Personal Safety Training
  • Develop an “Interactive Roleplay” Scenarios Training Course

Undertaking the Scenarios Training itself will immerse participants in the different persona risk types, the different types of scenarios and the means to engage with these situations effectively and safely.

Course Leader

This course will be delivered by IPA Associate Specialist, Enda Hoey. 

 

Please select if you are booking as an individual or on behalf of an organisation

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