Research shows that many change efforts in organisations fail. In an era focused on continuous innovation and improvement, it is important for leaders and managers to understand how best to overcome the challenges in delivering change and improve on this statistic.
Delivering on change is more than project management skills, which are helpful for planning and structuring work. Delivering change is also more than ‘getting something over the line’ - the difference between delivering goals and delivering change is understanding the ‘how’ part - it is about having the requisite complement of skills and competencies to engage people and work effectively with them and through them to deliver the best results.
Therefore, leaders and managers need to develop a rounded skill base and a wide-ranging ‘toolkit’ in order to manage the process of change effectively. This is an interactive day, where those who lead on initiatives will benefit greatly from bringing their own case examples and reviewing them through the lens of class discussion.