Personal Resilience and Wellbeing

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The Programme

Personal Resilience and Wellbeing is an online interactive course that is designed for staff who wish to develop and improve their resilience and confidence in carrying out their roles effectively, efficiently and professionally. During this course, you will learn what resilience is, you will acquire practical tools and techniques to strengthen your own personal resilience and gain confidence in dealing with challenging situations, learn about your personal working and communication style and its impact on others and get practical tips on working remotely and improving work/life balance.

The course is designed for administrative support staff in Local Authorities (typically Grades 3 & 4), Government Departments and Agencies (typically Clerical Officers and Executive Officers).

Who is this for?

The Personal Resilience and Wellbeing course is designed for administrative support staff in Local Authorities (typically Grades 3 & 4), Government Departments and Agencies (typically Clerical Officers and Executive Officers).

Learning Outcomes

Upon completion of the Personal Resilience and Wellbeingcourse, you will have :

• acquired practical tips and techniques to build resilience and positive thinking
• improved your ability to deal more confidently with difficult and challenging situations
• understand your personal communication and working style
• be better able to communicate effectively with individuals and within the team
• acquired practical tips for improving work/life balance and working remotely

Course Content

The Personal Resilience and Wellbeing course will cover the following areas:

• Personal Effectiveness and self-confidence
• Building Resilience
• Communication and working styles
• Effective communication with individuals and within in the team
• Work/life balance and working remotely