+353 1 240 3600 | information@ipa.ie

Online Courses

Changing work practices, merging work and home life and developing new skills to work remotely could be seen as a wonderful opportunity or a significant challenge. How we each deal with changes and differences that confront us has a significant impact on our effectiveness and impact as leaders in organisations and as individuals in life.  

Building our awareness of how and why we respond in different circumstances is an essential step in identifying more appropriate and supportive behaviours and approaches. Maintaining positive and trusting work relationships and team environments is critical to team and organisational performance and central to demonstrating effective leadership and management.

This course presents an opportunity to learn how to better control your reactions, to remain focused on purpose and help others through conflictual situations. Mastering these skills and incorporating a toolset that allows you to embrace the benefits of conflict in a positive and constructive way will strengthen team relationships, decision making and performance.

Mastering Conflict for Effective Leadership is a three hour online course that will focus on mindset, skillset and developing a toolset to managing conflict for effective team leadership.

Mastering Conflict for Effective Leadership

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Key Facts

Delivery Method

Mastering Conflict for Effective Leadership is a three-hour online session that will take place from 10.00am to 1.00pm on the scheduled date. A significant element of the programme involves pre-course work and we offer all participants to undertake the Conflict Dynamics Profile (CDP). The individual coaching session to debrief your personal CDP profile is scheduled separately for a time after the module. This is a critical element in personalising the programme content to your specific needs.

Commences

Dates to be confirmed. Bookings for this course close one week in advance of start date.

Key Facts

  • Course includes 1 x 3 hour online session, an online diagnostic tool completed before session and individual coaching session x 1 hour post session.
  • Dynamic workshop with reflection and action time online.
  • Focus on self-managed learning to personalise content to own work and goals.
  • Practical and business focused- bring organisational and leadership challenges to discuss.
  • Opportunity to mix with and learn from others across the sector.
  • Input on number of critical leadership competencies and knowledge.
  • Individual diagnostic to provide confidential, concrete feedback.

Duration

Three Hour Online Course

Fees & Enrolment

Fee: The cost of this course is €440 per person.  This includes the CPD diagnostic and one to one coaching.

Booking: Bookings must be received in writing using a booking form or the online booking option (see below).

All bookings will be confirmed via email. Please send completed booking forms to:

Central Bookings Office
Institute of Public Administration
57-61 Lansdowne Road, Dublin D04 TC62
Tel: (01) 240 3666 | Fax: (01) 668 9135
Email: training@ipa.ie

All IPA courses are subject to minimum participant numbers and bookings will typically close one week prior to the course start date. 

Cancellation Policy

Please note, that in the event of a cancellation less than 48 working hours before the commencement of a course, a 15% cancellation fee will be charged.  Cancellation fee will also apply to non-arrivals on the day.

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The Programme

Changing work practices, merging work and home life and developing new skills to work remotely could be seen as a wonderful opportunity or a significant challenge. How we each deal with changes and differences that confront us has a significant impact on our effectiveness and impact as leaders in organisations and as individuals in life.  

Building our awareness of how and why we respond in different circumstances is an essential step in identifying more appropriate and supportive behaviours and approaches. Maintaining positive and trusting work relationships and team environments is critical to team and organisational performance and central to demonstrating effective leadership and management.

This course presents an opportunity to learn how to better control your reactions, to remain focused on purpose and help others through conflictual situations. Mastering these skills and incorporating a toolset that allows you to embrace the benefits of conflict in a positive and constructive way will strengthen team relationships, decision making and performance.

Mastering Conflict for Effective Leadership is a three hour online course that will focus on mindset, skillset and developing a toolset to managing conflict for effective team leadership.

Course Content

Mastering Conflict for Effective Leadership will cover the following areas:

  • Understanding Self: our innate responses to tension
  • Impact of thoughts and emotions on behavior
  • Enhancing your Mindset for Conflict
  • Skills to Resolve Differences and Conflict
  • Tools and steps to build positive relationships

As part of the course we offer you an opportunity to undertake a personalised Conflict Dynamics Profile (CDP) diagnostic analysis and receive 1-1 coaching about your conflict management feedback.

 

Please select if you are booking as an individual or on behalf of an organisation

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