Project Management

This two-day online course provides a practical introduction to Business Process Innovation (BPI). It combines a training and workshop approach and equips participants with a structured, systematic approach to running BPI projects. As a result, participants will be better placed to achieve improved and streamlined business processes that align with public service organisations’ remits and make best use of available resources. It is aimed at public servants who are charged with the design and implementation of new ways of working, as programme champion or manager, project team leader or project team member. It is also of benefit to anyone interested in achieving greater organisational effectiveness and efficiency including project stakeholders and those who need more incisive insights into their existing activities.

Introduction to Business Process Innovation

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Key Facts

Delivery Method

This two-day Introduction to Business Process Innovation Course will be delivered online and facilitated by a subject matter expert.

Scheduled Dates are:

  • 6-7 October 2020
  • 1-2 December 2020

Commences

6-7 October | 1-2 December 2020 Bookings for this course close one week in advance of start date.

Duration

Two Day Online Course

Fees & Enrolment

Fee: The cost of this two-day online course is €790 per person.

Booking: Bookings must be received in writing using a booking form or the online booking option (see below).

All bookings will be confirmed via email. Please send completed booking forms to:

Central Bookings Office
Institute of Public Administration
57-61 Lansdowne Road, Dublin D04 TC62
Tel: (01) 240 3666 | Fax: (01) 668 9135
Email: training@ipa.ie

All IPA courses are subject to minimum participant numbers.

Cancellation Policy: Please note, that in the event of a cancellation less than 48 working hours before the commencement of a course, a 15% cancellation fee will be charged.  Cancellation fee will also apply to non-arrivals on the day.

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The Programme

This two-day online course provides a practical introduction to Business Process Innovation (BPI). It combines a training and workshop approach and equips participants with a structured, systematic approach to running BPI projects. As a result, participants will be better placed to achieve improved and streamlined business processes that align with public service organisations’ remits and make best use of available resources. It is aimed at public servants who are charged with the design and implementation of new ways of working, as programme champion or manager, project team leader or project team member. It is also of benefit to anyone interested in achieving greater organisational effectiveness and efficiency including project stakeholders and those who need more incisive insights into their existing activities.

Learning Outcomes

On completion of the Introduction to Business Process Innovation course, participants will understand standard BPI terms and approaches, its benefits and how to apply it and be able to:

  • Develop a Business Process Innovation programme to match the organisation’s goals to BPI projects.
  • Identify and define the key business processes in their organisation.
  • Select and specify Business Process Innovation projects for key business processes.
  • Analyse existing processes, using process mapping skills and tools.
  • Diagnose process weaknesses and root causes using mapping and process analysis.
  • Measure process performance.
  • Develop better performing processes.
  • Achieve real improvements from BPI techniques and processes and be ready to implement targeted improvements.
Course Content

Over two-days the Introduction to Business Process Innovation will cover the following areas:

  • Business Process Innovation (BPI) Introduction
  • BPI Model, Terms and Approach
  • Analysing Processes
  • Mapping, Verification, KPIs
  • Business Processes in your Organisation and Elsewhere   
  • Managing BPI Projects
  • Hurdles, Alignment, Teamwork, Project Skills
  • Selecting BPI Projects
  • Identifying and Selecting Processes    
  • BPI Programme and Course Recap
  • Planning, Critical Success Factors, Business Cases

 

 

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