E-government is clearly an important area of policy development and indeed has the potential to change the way in which the public sector operates, both internally and in relation to its customers. In Ireland, e-government has been the focus of significant attention as it importance for the public service modernisation programme as a whole has been recognised. E-Government and the Decentralisation of Service Delivery sets out to provide a clearer understanding of both what e-government is, and where its limits lie; to paint a picture of the developmental stage that Ireland has reached to date; to compare Ireland to other countries with advanced e-government; and to point out ways in which the e-government agenda can be further shaped and advanced.