Research

Enhancing engagement with citizens is at the forefront of our public services at both local and national level. Local authorities are no strangers to citizen engagement, but there is always scope to explore new ways of working and ways to enhance existing processes in order to provide the best possible outcomes for citizens. At the national level, Ireland’s Open Government Partnership (OGP) National Action Plan 2016-2018 commits to increased citizen engagement to improve policies and service delivery.1 One commitment under this plan is to undertake a feasibility study on possible means of enabling further citizen engagement in local authority budgetary processes. This report was commissioned by the Department of Housing, Planning and Local Government, the lead implementing organisation for the commitment, with the support of the County and City Management Association (CCMA) and the Association of Irish Local Government (AILG).

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