Changing work practices, merging work and home life and developing new skills to work remotely could be seen as a wonderful opportunity or a significant challenge. How we each deal with changes and differences that confront us has a significant impact on our effectiveness and impact as leaders in organisations and as individuals in life.
Building our awareness of how and why we respond in different circumstances is an essential step in identifying more appropriate and supportive behaviours and approaches. Maintaining positive and trusting work relationships and team environments is critical to team and organisational performance and central to demonstrating effective leadership and management.
This course presents an opportunity to learn how to better control your reactions, to remain focused on purpose and help others through conflictual situations. Mastering these skills and incorporating a toolset that allows you to embrace the benefits of conflict in a positive and constructive way will strengthen team relationships, decision making and performance.
Mastering Conflict for Effective Leadership is a three hour online course that will focus on mindset, skillset and developing a toolset to managing conflict for effective team leadership.