Human Resource Management

The overall aim of the Certified Mediation Training Programme is to provide students with a comprehensive understanding of Mediation as well as expertise in mediation skills for the management of workplace and organisational conflicts and disputes.

This Mediation Skills for Managers training programme is designed to give participants an understanding of conflict and different approaches to managing conflict, awareness of their own style, where mediation sits within the range of alternative dispute resolution approaches, an introduction to the theory and practice of mediation as well as an understanding of the mediation model and relevant skills.  

The primary purpose of the CIPD Foundation Certificate in People Practice qualification is to develop participants’ knowledge and skills and to build their expertise, confidence and credibility to deliver value in their organisations and to the people served by Human Resources (HR) and Learning and Development (L&D) professionals. This qualification will give participants a solid foundation for careers in the people profession, incorporating both Human Resources and Learning & Development.

CIPD qualifications set the international standard for people professionals. When participants complete the qualification, they will be awarded CIPD Foundation Membership, and the designation “Foundation CIPD” after their name. This starts to build their credibility in the people profession, shows that they are serious about their development and that they have a strong base of knowledge to build on.

Please note that the September 2022 programme is now fully booked. 

Training Needs Analysis / Learning Needs Analysis is a one day online course designed to equip Training, Learning & Development, Human Resource and Line Management personnel to understand which training needs arise in organisations and where there are gaps in knowledge, skills and behaviours among staff members.

This online course is designed to identify the range of skills required to conduct a Training Needs Analysis (TNA) / Learning Needs Analysis (LNA), the sources of information, the means by which data can be collected and the methods tools which can be used to analysis the needs and identify appropriate solutions.

Competency Based Interviewee Preparation will be delivered as a half-day online workshop.  It is suitable for staff at all levels of the organisation who are eager to improve their interview techniques. The workshop is designed to give participants an understanding of how to prepare for upcoming interviews (online or face-to-face) and get an understanding of the purpose and structure of competency based interviews.

This one-to-one coaching service is designed to give people an opportunity to engage in a practice one-to-one interview with an experienced interviewee preparation coach.

This coaching session should ideally be completed after having developed an understanding of how to prepare for upcoming interviews through attending the IPA’s Interviewee Preparation Webinar.

With ever increasing support for the validity and utility of Psychometric testing many organisations are using a version of a Cognitive Test or Personality Test to ensure that they acquire the right applicant. The context for this 90-minute Psychometric Testing Preparation for Candidates workshop is to provide the learner with insights on how to prepare for Psychometrics, Personality and Situational Judgement Tests. 

This Psychometric Assessment and Personality Testing service is designed to give people an opportunity to engage in a practice psychometric assessment and personality test followed by one-to-one coaching.

The coaching session should ideally be completed after having developed an understanding of how to prepare for psychometrics through attending the IPA’s Psychometric Testing Preparation for Candidates Webinar.

The Competency Based Interviewer Preparation Online Workshop is designed to provide participants with a clear understanding of the theory of best practice in recruitment and selection as well as providing them with an understanding of their responsibilities as interview board members.  

With ever increasing number of applicants applying for positions in the Civil and Public Service, to stay as employer of choice we have to demonstrate that our Recruitment and Selection process including Desk Shortlisting is Transparent, Consistent, Fair and based on both best practice and merit. This half day online workshop was built to deliver a fair and consistent mechanism for assessing applicants written examples.