Human Resource Management

Human Resource Management and related HRM training courses are outlined below including Capability Based and Competency Based Interview Preparation, Performance Management, Dignity at Work, Freedom of Information, Conflict Management and Mediation along with details of the Professionally Accredited CIPD Foundation Certificate in People Practice and the Certified Mediation Training Programme (Mediators' Institute of Ireland).  Please view the full listing below.

The primary purpose of the CIPD Foundation Certificate in People Practice qualification is to develop participants’ knowledge and skills and to build their expertise, confidence and credibility to deliver value in their organisations and to the people served by Human Resources (HR) and Learning and Development (L&D) professionals. This qualification will give participants a solid foundation for careers in the people profession, incorporating both Human Resources and Learning & Development.

CIPD qualifications set the international standard for people professionals. When participants complete the qualification, they will be awarded CIPD Foundation Membership, and the designation “Foundation CIPD” after their name. This starts to build their credibility in the people profession, shows that they are serious about their development and that they have a strong base of knowledge to build on.

Two programmes are offered in 2024, commencing in September 2024 and November 2024.

See the September Programme Brochure here.

See the November Programme Brochure here.

Commences:
September 2024 | November 2024
Duration:
Eight Months
Accreditation:
Chartered Institute of Personnel & Development (CIPD)

CIPD qualifications set the international standard for people professionals. This CIPD qualification is comparable to Level 5 on the Irish National Framework of Qualifications (NFQ).

The overall aim of the Certified Mediation Training Programme is to provide students with a comprehensive understanding of Mediation as well as expertise in mediation skills for the management of workplace and organisational conflicts and disputes.

Commences:
March 2024 | September 2024 | November 2024
Duration:
Seven Days over Two to Three Months
Accreditation:
Mediators' Institute of Ireland (MII)

Domestic Violence and Abuse (DVA) - Its impact in the Workplace is a self directed elearning course for HR Managers, People Managers, Trusted Colleagues and Friends across the Public Service and beyond who will gain valuable insights into how to recognise, respond and refer a colleague who may be experiencing domestic violence and abuse.  It will also raise awareness of the importance of having a Domestic Violence and Abuse Policy in each organisation.

This course supports the Civil Service and the Public Service commitment to raising awareness about Domestic Violence and Abuse.  It supports employers in line with the Civil Service Domestic Violence and Abuse Policy.

Commences:
eLearning Course available for purchase.
Duration:
40 Minute eLearning Course

Capability Based and Competency Based Interviewee Preparation will be delivered as a half-day online workshop.  It is suitable for staff at all levels of the organisation who are eager to improve their interview techniques. The workshop is designed to give participants an understanding of how to prepare for upcoming interviews (online or face-to-face) and get an understanding of the purpose and structure of capability and competency based interviews.

Commences:
5 June 2024 | 4 July 2024 | 28 August 2024
Duration:
Half Day

This one-to-one coaching service is designed to give people an opportunity to engage in a practice one-to-one interview with an experienced interviewee preparation coach.

This coaching session should ideally be completed after having developed an understanding of how to prepare for upcoming interviews through attending the IPA’s Interviewee Preparation Webinar.

Commences:
Individual Dates to be Agreed
Duration:
One Hour Online

The Competency Based Interviewer Preparation Online Workshop is designed to provide participants with a clear understanding of the theory of best practice in recruitment and selection as well as providing them with an understanding of their responsibilities as interview board members.  

Commences:
12 June 2024 | 3 July 2024 | 29 August 2024 | 25 September 2024
Duration:
One Day Online Course

With ever increasing number of applicants applying for positions in the Civil and Public Service, to stay as employer of choice we have to demonstrate that our Recruitment and Selection process including Desk Shortlisting is Transparent, Consistent, Fair and based on both best practice and merit. This half day online workshop was built to deliver a fair and consistent mechanism for assessing applicants written examples. 

Commences:
31 May 2024 | 19 September 2024 | 27 November 2024
Duration:
Half Day Online Course

Freedom of Information for Decision Makers is an intensive one day course for people charged with making decisions in relation to applications for information under the Freedom of Information Act 2014, which was enacted on 14 October 2014.  Reference will also be made where appropriate to the repealed FOI legislation (1997 and 2003) and to Data Protection legislation and obligations under it regarding Personal Data.  

The purpose of this course is to bring participants through the different Parts (1-7) of the new Freedom of Information legislation and to explore with them the implications for their organisations. Emphasis will be placed throughout the course on the sections that are most relevant to attendees. By the end of the course, participants should feel more confident when dealing with an application for information under FOI Act 2014.

Commences:
23 May 2024 | 27 June 2024 | 26 September 2024
Duration:
One Day Course

Performance management is a process which contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance. As such, it establishes a shared understanding about what is to be achieved and an approach to leading and developing people which will ensure that it is achieved.   Remote working (or a blended approach of time in the office and time working remotely) presents managers with particular challenges in terms of managing performance and collaborative engagement.

Commences:
19 March 2024 | 14 May 2024
Duration:
One Day Course

Physical violence and verbal abuse are acknowledged workplace problems which can have significant negative consequences for employers and employee health. Although instances of verbal abuse and threats to personal safety are common in many workplaces, incidents of physical attacks are quite rare.

The aim of the Managing your Personal Safety at Work workshop, is to provide line managers and staff with an awareness of the legal and organisational requirements involved in maintaining the personal safety of employees at work. Equally we aim to provide participants with practical guidance on how to minimise the risk to their personal safety and; to outline the organisational supports available to employees in the event of an accident or injury being sustained.

Commences:
Dates to be confirmed
Duration:
Half Day Online Course

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