Human Resource Management

The overall aim of the Certified Mediation Training Programme is to provide students with a comprehensive understanding of Mediation as well as expertise in mediation skills for the management of workplace and organisational conflicts and disputes.

The CIPD Foundation Certificate in Human Resources Practice is designed for those who want specialist Human Resource Management (HRM) knowledge combined with practical skills development.  A key feature of this programme is that it is highly practical allowing participants’ ample opportunity to acquire and practice new skills.  This programme will specifically address key HRM challenges in the public, private and not for profit sectors of employment.

The CIPD Foundation Level Diploma in Human Resources Practice is designed for those who have already graduated or will graduate from the CIPD Foundation Level Certificate in HR Practice Programme. The Diploma Units are designed for those who want to expand their specialist Human Resource Management (HRM) knowledge combined with practical skills development. Successful completion of the programme leads to the Chartered Institute of Personnel and Development (CIPD) Foundation Diploma in HR Practice.

The CIPD Foundation Certificate and Diploma in Learning and Development is designed for those who want specialist knowledge combined with practical skills development to underpin their contribution to Learning and Development within their organisations. It is ideal for anyone with coaching and training responsibilities. Successful completion of the programme leads to the Chartered Institute of Personnel and Development (CIPD) Foundation Certificate in Learning and Development.

This one-day Competency Based Interviewee Preparation workshop is suitable for staff at all levels of the organisation who are eager to improve their interview techniques. The programme focuses on practical interview preparation, skills development and answering styles.

The aim of this very practical workshop is to ensure that candidates have the best possible opportunity to succeed by fully understanding the interview process and being focused on what is required of them.

This one-day workshop has been designed to provide participants with a clear understanding of the theory underpinning current best practice in interviewing as well as providing them with an understanding of their resposibilities as interview board members.  The interviewing may be for external recuritment or increasingly, to assess current employees suitability for promotion, redeployment to another organisation or re-assignment to a new function.

Freedom of Information for Decision Makers is an intensive one-day course for people charged with making decisions in relation to applications for information under the Freedom of Information Act 2014, which was enacted on 14 October 2014.  Reference will also be made where appropriate to the repealed FOI legislation (1997 and 2003) and to Data Protection legislation and obligations under it regarding Personal Data.  The purpose of this course is to bring participants through the different Parts (1-7) of the new Freedom of Information legislation and to explore with them the implications for their organisations. 

Bullying and harassment take many forms and the effects are wide reaching.  In addition to the possibility of costly legal actions, it causes stress and anxiety to those involved, increases absenteeism, lowers levels of performance and can significantly undermine organisational, team and employee morale.  This one-day programme will equip those with responsibility for staff welfare and well-being to recognise and address this potentially damaging workplace issue. The programme is primarily intended for staff who have responsibility for the work and performance of others and also for organisations who wish to develop or to highlight the launch of a policy on bullying and harassment or a wider policy on Developing and Maintaining a Positive Working Environment.

This one-day Grievance and Discipline Management workshop is designed for HR Practitioners and Line Managers to equip them with the knowledge, skill and techniques required to effectively manage grievance and discipline issues and conduct grievance and discipline conversations in the workplace.

Performance management is a process which contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance. As such, it establishes a shared understanding about what is to be achieved and an approach to leading and developing people which will ensure that it is achieved.