Tailored Programmes

Line Managers have a very important role to play, not only in managing people and operations day-to-day, but also in implementing HR and other organisational policies and in supporting their team's development and fostering a culture of staff performance, positive employee relations and employee engagement.  It is also the case that Line Managers should play an active and constructive role in leading and managing change in their organisations.  This is particularly the case in organisations which devolve these activities to Line Managers.  In view of this, it is important to give proper thought to how Line Managers are supported and developed to make sure they have the necessary knowledge and skill to be successful in their role.

The IPA is pleased to offer our HRM Training for Line Managers course as a modular tailored training programme to meet the specific learning and development needs of Line Managers in your organisation.

Competency Based Interviewee Preparation will be delivered as a half-day online workshop.  It is suitable for staff at all levels of the organisation who are eager to improve their interview techniques. The workshop is designed to give participants an understanding of how to prepare for upcoming interviews (online or face-to-face) and get an understanding of the purpose and structure of competency based interviews.

The Chairing and Managing Meetings workshop aims to take the pain out of meetings and to introduce staff to the principles and techniques involved. Meetings are an important and integrated part of organisational communication consultation, debate and decision-making. Organisations need effective meetings but these do not happen without correct procedures, preparation and planning. The workshop will focus on providing an opportunity to participants to learn the skills needed to hair meetings and/or to contribute effectively to online and face-to-face meetings.

The Competency Based Interviewer Preparation Online Workshop is designed to provide participants with a clear understanding of the theory of best practice in recruitment and selection as well as providing them with an understanding of their responsibilities as interview board members.  

Courtroom Skills is a one-day intenstive training course that is ideal for anyone who may be expected to give evidence in court in a professional capacity. Participants will learn about effective courtroom presentation and communication skills. Particular focus is placed on confidence building and assertive communication. Participants will have an opportunity to be examined in chief and cross-examined on a sample-case and receive one to one feedback. 

This two-day Administrative Law programme has been developed for civil servants and staff working in public sector agencies, offices and local authorities. The course will introduce participants to the core principles and legal rules that govern judicial review and the legal process involved in administrative law. It will also examine specific instances in which judicial review arises, with an emphasis on how litigation can avoided.

This Mediation Skills for Managers training programme is designed to give participants an understanding of conflict and different approaches to managing conflict, awareness of their own style, where mediation sits within the range of alternative dispute resolution approaches, an introduction to the theory and practice of mediation as well as an understanding of the mediation model and relevant skills.