Management Development

The two-day Managing and Developing People programme will help participants gain an understanding of the responsibilities of managing and supervising others and will focus on key skills of people management. This will be of benefit to supervisors and line managers at any level who wish to acquire the skills of effective day-to-day people management.

Commences:
21-22 November 2017
Duration:
Two Day
Application Deadline:
November 2017

This programme is designed to provide a good understanding of organisational development and organisational design and their relevance for organisations across the public sector. Organisational development and design are two highly important, interlinking topics, essential to ensuring efficient and effective public sector organisations.

Commences:
9 November 2017
Duration:
One Day
Application Deadline:
November 2017

This two-day Administrative Law programme has been developed for civil servants and staff working in public sector agencies, offices and local authorities. The course will introduce participants to the core principles and legal rules that govern judicial review and the legal process involved in administrative law. It will also examine specific instances in which judicial review arises, with an emphasis on how litigation can avoided.

Commences:
5-6 March 2018
Duration:
Two Days
Application Deadline:
February 2018

Courtroom Skills is a one-day intenstive training course that is ideal for anyone who may be expected to give evidence in court in a professional capacity. Participants will learn about effective courtroom presentation and communication skills. Particular focus is placed on confidence building and assertive communication. Participants will have an opportunity to be examined in chief and cross-examined on a sample-case and receive one to one feedback. 

Commences:
8 March 2018
Duration:
One Day
Application Deadline:
March 2018

In this era of corporate governance and accountability minute taking is a responsible position that requires individuals who can take clear brief easy to read and accurate recordings of decisions and actions. This half-day Minute Taking for Meetings workshop will be highly interactive involving participants in small group work and skills practice.

Commences:
5 October | 9 November 2017
Duration:
Half Day

Managing Meetings is a one-day workshop that aims to take the pain out of meetings and to introduce staff to the principles and techniques involved. Meetings are an important and integrated part of organisational communication consultation, debate and decision-making. Organisations need effective meetings but these do not happen without correct procedures, preparation and planning. The workshop is highly participative and will focus on providing an opportunity to participants to practise the skills needed to chair/or contribute effectively to meetings.

Commences:
16 November 2017
Duration:
1 Day
Application Deadline:
November 2017

With the increasing emphasis in the public sector on information, organisations need excellent communicators who are capable of delivering their messages clearly and persuasively. Clear, concise writing plays a central role in the work of the organisation. Staff sometimes find writing difficult and challenging in this communication process. This course aims to develop and enhance participants’ writing skills and to cover the core elements of writing.

Commences:
23 November 2017
Duration:
One Day
Application Deadline:
February 2017

Since the enactment of the Data Protection Act, 1988, and more particularly in recent years, the legal obligations and requirements on public service organisations to safeguard personal data have grown enormously. Responsibility covers all functions associated with the client’s personal data gathering, storing, accessing, safeguarding and disposing of it in line with the 8 rules of the Data Protection Act.  

The purpose of this workshop is to create an awareness of the importance of Data Protection and to increase the level of understanding of its significance by placing emphasis on the 8 rules of Data Protection, the potential workplace breaches that could occur and how best to avoid them.  It will also address the key changes that are coming with the new General Data Protection Regulation (GDPR) in 2018.

Commences:
13 September 2017
Duration:
One Day
Application Deadline:
September 2017

Data protection compliance is a key duty of all organisations, public and private, which handle personal data. As well as the legal and regulatory impact of a serious data protection incident, the harm to trust, brand and reputation can be literally incalculable. The EU General Data Protection Regulation, which is expected to come into effect on 25 May 2018 and will create significant new obligations, as well as massively increased financial penalties – up to €20m or 4% of global turnover. This Certificate in Data Protection course will give you a clear understanding of your organisation’s main data protection obligations under current legislation and the GDPR, and how to ensure your compliance.

Commences:
6-8 November 2017 | 12-14 February 2018
Duration:
Three Days

Freedom of Information for Decision Makers is an intensive one-day course for people charged with making decisions in relation to applications for information under the Freedom of Information Act 2014, which was enacted on 14 October 2014.  Reference will also be made where appropriate to the repealed FOI legislation (1997 and 2003) and to Data Protection legislation and obligations under it regarding Personal Data.  The purpose of this course is to bring participants through the different Parts (1-7) of the new Freedom of Information legislation and to explore with them the implications for their organisations. 

Commences:
9 November 2017
Duration:
One Day
Application Deadline:
November 2017

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