Human Resource Management

The Freedom of Information (FOI) for Decision Makers in Local Authorities webinar is for those who wish to raise their awareness and/or deepen their understanding of FOI as it relates to the Local Government Sector.

Bullying and harassment take many forms and the effects are wide reaching.  In addition to the possibility of costly legal actions, it causes stress and anxiety to those involved, increases absenteeism, lowers levels of performance and can significantly undermine organisational, team and employee morale.  This one-day programme will equip those with responsibility for staff welfare and well-being to recognise and address this potentially damaging workplace issue. The programme is primarily intended for staff who have responsibility for the work and performance of others and also for organisations who wish to develop or to highlight the launch of a policy on bullying and harassment or a wider policy on Developing and Maintaining a Positive Working Environment.

This one-day Grievance and Discipline Management workshop is designed for HR Practitioners and Line Managers to equip them with the knowledge, skill and techniques required to effectively manage grievance and discipline issues and conduct grievance and discipline conversations in the workplace.

Performance management is a process which contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance. As such, it establishes a shared understanding about what is to be achieved and an approach to leading and developing people which will ensure that it is achieved.

Line managers are central to ensuring that recommendations set out in the Report of the Task Force on the Public Service – Transforming Public Services - are achieved within organisations. Their knowledge and skills in relation to people management significantly impact on the organisation’s culture, day-to-day operations, staff performance and employee engagement. In view of the above, proactive organisations are now ensuring that their line managers have the necessary skills, knowledge and support to enable them to play an effective role in engaging with staff and securing their commitment to, and participation in, the change process and the ongoing transformation of the public service.

The two-day Mediation Skills for Managers training programme is designed to give participants an understanding of conflict and different approaches to managing conflict, awareness of their own style, where mediation sits within the range of alternative dispute resolution approaches, an introduction to the theory and practice of mediation as well as an understanding of the mediation model and relevant skills. The programme is suitable for staff at all levels who wish to enhance their knowledge, skills and approach to conflict resolution, in particular in relation to organisational / workplace conflict.