Coaching is a highly formalised process that has its own codes of behaviour and ethics. However many managers would like to be able to employ some of the more effective tools and techniques of coaching without going through the formal training and accreditation approach. A coaching style of management provides motivation, targets, structure, effective feedback and support but managers must have the requisite skills, insights and commitment.
Managers with experience of using the coaching approach believe that their people can achieve success, and that through coaching the Manager is an enabler of their continued success, personal development and happiness.
The opportunities for formal or informal coaching are constantly available in the workplace and may be identified by something as simple as a sigh of exasperation from one of the team, which is met with a simple, ‘How can I help…?’
Every time a Manager delegates a new task to someone, a coaching opportunity is created to help the individual learn any new skills or techniques which are needed to get the job done. Every time a Manager provides feedback to an individual after a task has been completed, there is an opportunity to help that individual do better next time.
We refer to these engagements as coaching conversations and this is the focus of this one-day workshop.