Management Development

Coaching is a highly formalised process that has its own codes of behaviour and ethics. However many managers would like to be able to employ some of the more effective tools and techniques of coaching without going through the formal training and accreditation approach. A coaching style of management provides motivation, targets, structure, effective feedback and support but managers must have the requisite skills, insights and commitment.

Managers with experience of using the coaching approach believe that their people can achieve success, and that through coaching the Manager is an enabler of their continued success, personal development and happiness.

The opportunities for formal or informal coaching are constantly available in the workplace and may be identified by something as simple as a sigh of exasperation from one of the team, which is met with a simple, ‘How can I help…?’

Every time a Manager delegates a new task to someone, a coaching opportunity is created to help the individual learn any new skills or techniques which are needed to get the job done. Every time a Manager provides feedback to an individual after a task has been completed, there is an opportunity to help that individual do better next time.

We refer to these engagements as coaching conversations and this is the focus of this one-day workshop.

 

Coaching Skills for Managers

Book Now

Key Facts

Commences

26 May 2017

Application Deadline

May 2017 Bookings for this course close one week in advance of start date.

Duration

One Day

Fees & Enrolment

Fee: The cost of this course is €405 for Corporate Members of the Institute and €450 for others.  Fee includes course materials, lunch and refreshments.

Booking: Bookings must be received in writing using a booking form or the online booking option (see below).

All bookings will be confirmed via email. Please send completed booking forms to:

Central Bookings Office
Institute of Public Administration
57-61 Lansdowne Road, Dublin D04 TC62
Tel: (01) 240 3666 | Fax: (01) 668 9135
Email: training@ipa.ie

All IPA courses are subject to minimum participant numbers and bookings will typically close one week prior to the course start date. 

Cancellation Policy

Please note, that in the event of a cancellation less than 48 working hours before the commencement of a course, a 15% cancellation fee will be charged.  Cancellation fee will also apply to non-arrivals on the day.

Expand all

The Programme

Coaching is a highly formalised process that has its own codes of behaviour and ethics. However many managers would like to be able to employ some of the more effective tools and techniques of coaching without going through the formal training and accreditation approach. A coaching style of management provides motivation, targets, structure, effective feedback and support but managers must have the requisite skills, insights and commitment.

Managers with experience of using the coaching approach believe that their people can achieve success, and that through coaching the Manager is an enabler of their continued success, personal development and happiness.

The opportunities for formal or informal coaching are constantly available in the workplace and may be identified by something as simple as a sigh of exasperation from one of the team, which is met with a simple, ‘How can I help…?’

Every time a Manager delegates a new task to someone, a coaching opportunity is created to help the individual learn any new skills or techniques which are needed to get the job done. Every time a Manager provides feedback to an individual after a task has been completed, there is an opportunity to help that individual do better next time.

We refer to these engagements as coaching conversations and this is the focus of this one-day workshop.

 

Who is this for?

This workshop is aimed at:

  • Managers at all levels through to front line managers who wish to bring a new dynamic to their approach.
  • Members of work-place or project teams who wish to fully engage with their peers to get the best from themselves their colleagues and the team.
  • Human Resource staff and Learning and Development staff who can use such skills in their day to day dealings with their internal customers and stakeholders.
Learning Outcomes

At the end of the workshop you will:

  • Understand the term ‘coaching styles’ and how this fits with the role of the manager.
  • Be familiar with the basic structure of the coaching approach.
  • Be able to identify coaching opportunities and be comfortable engaging in a coaching conversation.
  • Know how coaching can be used to underpin and manage performance (or underperformance), personal development, decision making, conflict etc.
  • Be confident in using a coaching approach.
Course Content

The Coaching Skills for Managers workshop will cover the following areas:

  • People management … the role of a manager and the challenges you face.
  • How does coaching differ from other forms of workplace intervention?
  • Understanding the nature and purpose of coaching in your workplace.
  • Identifying effective communication skills and how to put them to use.
  • Managing performance and solving difficult problems – courageous conversations.
  • The (informal) roles of the coach and coachee.
  • The structured-casual approaches to coaching.
  • Managed and observed coaching conversations.
Course Leader

This workshop is delivered by Phil Kildea, a trainer, executive coach and business mentor with over 20 years training experience. He works with clients from a broad range of industries in the public and private sectors. As an experienced executive coach & mentor Phil brings a practitioners hands-on perspective to these workshops.

Phil has successfully delivered coaching and coach training courses for a range of organisations including Eurofound and the Department of Children and Youth Affairs; as well as CIPD accredited certificate open programmes. He also delivers courses in Management and Leadership, Influencing and Persuasion, Negotiation, and Customer Service.

In addition, Phil delivers training in Management and Leadership, Influencing and Persuasion, Negotiation, and Customer Serviceon IPA undergraduate Diploma programmes and lectures in Business Policy on the IPA Bachelor of Business Studies degree programme. He has several qualifications including an MBA, Bachelor of Business Studies (1st Class Hons), Graduate Diplomas in Marketing, Personnel Management and Executive Coaching. Phil is a certified NLP Master Practitioner.

Downloads

 

 

Book Now

Invoice options

Participants

Participant number 1

(view terms and conditions)
Required fields

 

 

Mailing List

Do you wish to join our mailing list?

Email